At Anime Station LLC, we prioritize secure, transparent, and hassle-free transactions. This policy outlines our accepted payment methods, billing practices, authorization procedures, and refund process.
1. Accepted Payment Methods
We accept the following major credit and debit cards for online purchases:
All transactions are processed through a PCI DSS-compliant third-party payment processor that uses industry-standard encryption to protect your financial information.
For your security, we do not store your full credit or debit card details on our servers. All sensitive payment data is handled exclusively by our payment partner, in accordance with strict global security standards.
2. Currency & Billing
All orders shipped within the United States are billed exclusively in U.S. Dollars (USD).
While our website may offer a currency preview feature for browsing convenience, this is for informational purposes only. Your final charge will always be in USD, based on your shipping destination.
If your payment card was issued outside the U.S., your bank may apply a foreign transaction fee or use its own exchange rate. These charges are determined solely by your financial institution and are not controlled or collected by us.
3. Payment Authorization & Charges
When you place an order, your bank may place a temporary authorization hold for the full order amount. This is not a final charge—it simply verifies your card’s validity and available funds. The hold will typically drop off automatically if your order is canceled before shipment.
Your card will only be permanently charged once your order is confirmed and ready to ship. At that point, the authorization is converted into a final payment.
If your payment is declined or flagged for security reasons (e.g., mismatched billing address or unusual activity), we may contact you to verify your identity. In some cases, we may request documentation such as a redacted copy of your billing statement or government-issued ID. If verification cannot be completed promptly, we reserve the right to cancel the order to prevent fraud.
4. Refunds
Approved refunds are issued only to the original payment method used at checkout. We do not provide cash refunds, store credit, or refunds to alternate payment accounts unless required by law.
Once your return is received and inspected—or if a refund is approved for a defective item—we will process the refund within 1 business day and send you a confirmation email with the details.
Refunds typically appear in your account within 5–10 business days, depending on your bank’s processing times. Some institutions may reflect the refund sooner; others may take the full period.
If your refund is delayed:
Thank you for trusting Anime Station LLC with your purchase. If you have any questions about payments or billing, our support team is here to help.
